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Many thanks for the excellent service!
To all who helped organize and execute the transport of my parents’ car,
I only learned of snow bird car services this fall. My parents have been driving themselves to Florida for the winter for many years, but recently decided to fly instead, and hire a professional driver to get their car to Florida. As soon as I heard about such a service from a friend, I started researching. Your company was one of a couple from which I requested quotes and information.
From the start, your company and team members were the most impressive! Follow-ups to the quote delivery were made immediately, asking if I had questions. You were the only ones to do that. I reached out via phone and was connected with Scott. He was patient and knowledgeable with my many questions and calls! I and my parents were a little anxious about the idea of having someone drive their car, but I felt reassured after speaking with Scott. He did an excellent job of coordinating the many details and stayed in touch throughout with professional communications!
Bill W. was assigned as our driver. From our pre-trip conversations via text and phone and then meeting him in person to hand over the keys, I was immediately made comfortable. Without asking, he provided thoughtful updates along the way (very reassuring for my parents!) and even asked if he could wash the car the final morning to have it all ready for my parents when they landed in Florida. What a nice surprise! We feel incredibly fortunate that he was our driver, he was just fantastic! We were so very impressed by him!
My parents are now comfortably in Florida and the trip was possible because of all of you involved! My parents are singing your praises to friends who were very interested in hearing how everything turned out! We definitely want to do this again next year!
Thank you again, I and my parents are grateful to all of you!
Happy 2019 and we look forward to being in touch to plan next year’s trip!
Lora S. (and my parents :-), Linda and Dennis)